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Use of texts as communication

How many child support agencies use ability to text with their clients? and which company do you use? If you use texting, how does it work for your case workers with the clients?

Thanks Pam Waterman, WIsconsin



2 Responses

  1. Hi Pamela,
    Cherokee Nation does not use a company to complete texts. It will be interesting to hear from others though to see what the success is when using that tool.

  2. I’d also be interested in this discussion. I have a work phone so I have on occasion used it to text clients. We’ve started to talk about looking for a computer based program so that my caseworker can text clients as well since she doesn’t have a work phone.

    Erin, CTUIR

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